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Sin Barreras

Sin Barreras is a term used describe passenger assistance at Palma airport for Passengers with Reduced Mobility – PRM or with disabilities.

This service at Palma airport and other Spanish airports is without charge for PRM.

The service springs from a measure taken by the EU for all airports in the EU and makes for a more socially advanced territory.

Because of this, financial, material and human resources are in place at Palma airport to make air travel possible and enjoyable for passengers with a disability.

Request Assistance

To use this service passengers must request assistance beforehand. This is so when arriving at Palma airport everything is ready.

This can be requested from the airport but with at least 48 hours before the flight time. You will also need to let your airline know so as to guarantee your seat on the aeroplane.

The Spanish airport company Aena has a helpline number available 24 hours a day.
Tel: 902 404 704 / (+34) 91 321 10 00

How to Acquire this service

1. Request Service

When booking your flight online or with a travel agent. Minimum 48 hours before flight time.
Optionally or additionally, call the airport Tel: 902 404 704 / (+34) 91 321 10 00

2. Get to the Meeting point

Sin Barreras
To find the meeting points click here

Go at the time scheduled. If no time is scheduled be there at least 2 hours before the flight time. Once there let the staff know you have arrived using the intercom at the meeting point.

3. Check-in and Boarding

You will be helped and accompanied through the check-in process, the security checkpoint and to your aeroplane seat. You will also be assisted with your personal needs and luggage.

4. Arrival in Palma

You will be helped to disembark and collect luggage. You will then be taken to the meeting point of your choice.

PRM Codes

European airports and ‘Sin Barreras’ use abbreviations for various disabilities.

PRM Passenger with reduced mobility
WCHC Passengers are not self-sufficient and are entirely immobile
They require help to their seats and complete personal assistance
When the flight time is longer than three hours they need a travel companion
They need help in the terminal between arrival and departure points
WCHS Passengers who are self-sufficient once on the aeroplane
They need help from the terminal to the aircraft and boarding
They need help in the terminal between arrival and departure points
WCHR Passengers who can board walk up steps and move freely by themselves on the aeroplane
They need help getting from the terminal to the aeroplane
They need help in the terminal between arrival and departure points
BLND Visual disabilities
DEAF Deaf passengers
DEAF/BLIND Blind and deaf person who can only move about with the aid of an accompanying person
DPNA Manual powered wheelchair transported by passenger
WCMP Disabled person requiring assistance
WCBD Dry Cell Battery Wheelchair transported by passenger which may need (dis)assembly
WCBW Wet Cell Battery wheelchair transported by passenger which may need (dis) assembly

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